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Gree NEO12HP115V1A - 12,000 BTU 20 SEER NEO Wall Mounted Mini Split Air Conditioner with Heat Pump 115V

Neo Series - Wall Mounted Ductless Mini Split Heat Pump System - 12,000 BTU, 20 SEER, 9.6 HSPF, R410A, 115 VAC, System Includes - Outdoor Unit: NEO12HP115V1AO & Indoor Unit: NEO12HP115V1AH
Gree NEO12HP115V1A - 12,000 BTU 20 SEER NEO Wall Mounted Mini Split Air Conditioner with Heat Pump 115VGree NEO12HP115V1A - 12,000 BTU 20 SEER NEO Wall Mounted Mini Split Air Conditioner with Heat Pump 115V
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4 20 Product Reviews
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Brand: GREE
SEER: 20.00
Room Size: 350 - 500 sq. ft.
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Have a question? Call Us 855-337-0001
Estimated Annual Cooling Cost
Depends on utility rates & use
Seasonal Energy Efficiency Ratio
New Model NEO12HP115V1A replaces Model GWH12MB-A3DNA3A

System Includes:
  • Outdoor Condenser: NEO12HP115V1AO
  • Indoor Wall Mounted Air Handler: NEO12HP115V1AH
  • Wireless Remote Control
  • Required, but not included: 1/4" x 3/8" line set
Energy-efficient yet powerful, the Gree Neo 12,000 BTU Ductless Mini Split Heat Pump System excels at single zone applications. This system includes an indoor cabinet, outdoor compressor, wireless remote and remote cradle. The Neo does not require bulky duct work so installation is simple, fast, & cost effective; PLUS, you will find that this duct-free split system is more quiet and efficient than conventional air conditioning systems.

High Efficiency G-10 Inverter
The G10 Inverter uses a broad range of variable frequencies to drive the compressor, marking the highest level of inverter control technology available today. Unlike conventional technology that generally regulates room temperature by running at maximum capacity and then shutting off completely, G10 Inverter technology eliminates these harsh starts/stops. This cutting edge functionality results in quicker arrival at desired temperatures and superior maintenance of consistent comfort levels.

Whisper Quiet
Not only is the Neo system energy efficient, it's quiet too. Wall mounted units operate with sound levels starting as low as 26 dB(A).

Intelligent Defrost
The Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary defrost cycles. In heating mode, the control system monitors the outdoor coil for frost buildup, and the system switches to defrost mode only when frost buildup is actually detected. This avoids unnecessary and wasteful defrosts.

Low Voltage Start Up
Having stable electrical power is not always an option. This GREE system will operate from 104v to 127v, which is suitable for unstable power supply areas.

Intelligent Pre-Heating
The system guards against the annoying cold blow in heating mode, and constantly monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed up to prevent blowing uncomfortable cool air into the room.

Features & Benefits:
  • Compact and Quiet Design
  • Energy Star Qualified
  • High Efficiency DC Inverter Technology
  • Wireless Remote with LCD Display
  • Gold Fin Condenser Coil
  • Comfortable Sleep Mode
  • Intelligent Defrost
  • 5 Year Limited Parts Warranty
  • 7 Year Limited Compressor Warranty

Please Note: Mini Split Systems must be installed by a licensed Contractor with an EPA Refrigerant Certification to qualify for warranty.

How many BTUs do I need for my ductless split?

(BTU ratings are estimates only, based on 10ft ceilings, with great insulation and windows. Some factors may alter this calculation: lack of insulation, heavy sun, excessively hot regions, & tall ceilings)

9,000 BTU 350 sqft
12,000 BTU 500 sqft
18,000 BTU 750 sqft
24,000 BTU 1,000 sqft
30,000 BTU 1,250 sqft
36,000 BTU 1,500 sqft
42,000 BTU 1,750 sqft

Make sure you install a unit that is going to properly cool your square footage. An over-sized air conditioner is actually less effective ó and wastes energy at the same time. Air conditioners remove both heat and humidity from the air. If the unit is too large, it will cool the room quickly, but only remove some of the humidity. This leaves the room with a damp, clammy feeling. A properly sized unit will remove humidity effectively as it cools.

Which line set kit do I need?
This system uses a 1/4" x 3/8" line set. These are sold separately, and you can choose from our 15 ft, 25 ft, and 50 ft lengths. The length needed depends on the needs of your project and how you will set up the system (distance from outdoor condenser to indoor air handler).

Can I install this myself?
While installation of a ductless split is much easier than a central air system, it's still much more advanced than installing a window unit or portable. Furthermore, the manufacturer warranty is only valid if a licensed professional does the installation. So while it is possible to do the installation yourself, we strongly recommend you hire an HVAC professional in your area.

Is this backed by a warranty?
Yes, it comes fully backed by a manufacturer's warranty, and ComfortUp is an authorized online seller of these systems. Our Customer Care team will provide assistance should you ever need to file a warranty claim with the manufacturer. Please be aware that only systems that are installed by a licensed HVAC contractor are backed by the warranty. Proof of licensed installation is required. The receipt/invoice from your contractor should be sufficient.
UPC 852036004541
Brand GREE
Model Family NEO
Equipment Type Heat Pump
SEER 20.00
EER (Energy Efficiency Ratio) 12.5
Refrigerant R-410a
HSPF (Heating Seasonal Performance Factor) 9.6
Rated Cooling Capacity (BTU) 12,000
Rated Heating Capacity (BTU) 13,000
Nominal Capacity (BTU) 12,000
Voltage 115 VAC
Phase Single
Cycle/Hertz 60
Minimum Circuit Amps 25
Maximum Fuse Size 35
Number of Zones/Rooms Single
Color White
COP (Coefficient of Performance) 3.2
Inverter Technology Yes
Mounting Type Wall Mount
Warranty Offered 5/7 All parts are warranted for a period of five (5) years to the original registered end-user with proof of proper installation. The compressor is warranted for a period of seven (7) years to the original registered end-user with proof of proper installa
Energy Star Rated Yes
Wireless No
Filter Type Washable
4-Way Remote Air Flow Control No
Corrosion Protection Yes
Liquid/Gas Line Set Size 1/4" X 3/8"
Sound Pressure Rating 33 dB(A)
Minimum Heating Capacity 3,250
Minimum Cooling Capacity 4,500
Maximum Heating Capacity 14,500
Maximum Cooling Capacity 12,000
Tonnage 1
Comfort Up Product Image
GREE NEO12HP115V1AO - 12,000 BTU 22 SEER NEO Ductless Mini Split Heat Pump Outdoor Unit 115V
Comfort Up Product Image
GREE NEO12HP115V1AH - 12,000 BTU 20 SEER NEO Ductless Mini Split Wall Mounted Indoor Unit 115V
GREE NEO12HP115V1AO - 12,000 BTU 22 SEER NEO Ductless Mini Split Heat Pump Outdoor Unit 115V
GREE NEO12HP115V1AH - 12,000 BTU 20 SEER NEO Ductless Mini Split Wall Mounted Indoor Unit 115V
Product Review
ban kwan
Jun 13, 2016
quiet and cool.for that price and quality .nothing to complain ,so i bought the other one.12000 btu for the other room,and .both working perfect.
Product Review
Nick Rizzo
Apr 21, 2016
Just had it installed. This is a great system for my 10X12 guitar room. I can dial in the temperature and forget about it. Very quiet, just what I needed.
Product Review
Kevin Perez
Apr 20, 2016
I have had this unit installed for 2 months now. Luckily it was during the transition from winter to spring so i have been able to feel it do both cool and heat. It does both very well and i could not be happier. I have it in my basement which has a 7' drop ceiling and 5 rooms. Main room - 24x16 workout room - 8x13 bathroom - 8x12 2 closets I bought this unit oversized for the space because i also have an unfinished room that i plan to keep the door open and allow it to cool also. This is a great buy!
Product Review
Ron Thigpen
Feb 10, 2016
Folks from comfort up very helpful even called to inquire about our satisfaction. I have only used the unit for two weeks however we experienced a cool snap in central Fl. Our bedroom was kept at a comfortable 75 degrees.
Product Review
Chou Jung Tsai
Feb 2, 2016
I have a couple other branded ductless heat pump but Gree by far surpassed my expectation with very reasonable price. It's very quiet and works wonderfully. I was hesitated at first and called Comfortup. The customer service provided most sincere recommendation. Highly recommended with the vendor and product. After 2 days of use only at night - fan motor failed. The condenser is defective but Gree only provide the parts and I have to pay for repair fee. It makes no sense that they sold me a defective machine and make me pay for the repair. Other company would just replace a new condenser. I have learnt don't ever buy these machine online. Better to buy from distributor with installation. Those mini split breaks easily
Product Review
Charles Nolan
Jan 31, 2016
I have had this A/C for a month now and it is VERY QUIET and efficient. It was easy to put together and hook up. I would recommend this to everyone and I would buy it again.
Product Review
Robert VanValkenburgh
May 29, 2016
The cost is good and they work very well. I have installed other Gree units as well. I am sure I will buy and install more.
Product Review
Jeff Hershkowitz
Jun 25, 2016
Attempted to purchase this item via the website twice. each time I received a pop-up that said transaction was not approved. Didn't see a phone number and "chat" line was down, so assumed no transaction had occurred and took my business elsewhere and bought a comparable unit. Next days was shocked to see TWO charges on my checking account for air conditioners from Comfort Up. No invoice, email or phone call. Had to get my bank involved. One unit was shipped, which I had to decline acceptance and try to return. Then C.U. hit my account a third time! Still a night mare. My checking account is a disaster. Still no refund. Beware of websites without any live customer care!
Product Review
Bobby Story Story
Aug 19, 2016
Good air flow and cooling
Product Review
Tracy McGowan
Nov 3, 2015
Very pleased and works great.
Product Review
Tracy McGowan
Nov 3, 2015
Very pleased and works great.
Product Review
Stephen Higgins
Oct 30, 2015
so far so good with the unit
Product Review
Stephen Higgins
Oct 30, 2015
so far so good with the unit
Product Review
James Miller
May 24, 2016
We purchased this unit to cool our 400 square foot garage. The install was simple and this unit more than handles the load. It's amazing how quiet both the interior and exterior units are. So quiet that you have to look to see if they are powered on or not. We are very happy with the purchase.
Product Review
jason thornborough
May 26, 2016
Received the package in a timely manner. As an electrical contractor, we found the unit fairly simple to install. Had our HVAC buddy test the system and perform a vacuum test to ensure no air was in the line to begin with. SO far so good! The unit is super quiet, keeps the space at temperature with ease. Would recommend this product to anyone but if you're unfamiliar with how to install and want to "give it a shot" I would strongly urge you to spend the extra money to have it installed by a professional. If you're even slightly unsure the its best not to risk it. Great Product!
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