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GREE ETAC-12HC265V20A-A - 12,000 BTU 10.7 EER PTAC Heat/Cool 265V & 3Kw Heat - Commercial Use

265V / 60 Hz High Efficiency PTAC - 10.7 EER - 3 Kw Electric Heat
GREE ETAC-12HC265V20A-A - 12,000 BTU 10.7 EER PTAC Heat/Cool 265V & 3Kw Heat - Commercial UseGREE ETAC-12HC265V20A-A - 12,000 BTU 10.7 EER PTAC Heat/Cool 265V & 3Kw Heat - Commercial Use
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5 2 Product Reviews
In stock! ships in 1-3 business days
Brand: GREE
Room Size: 350 - 500 sq. ft.
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This is no ordinary PTAC. The E-TAC is GREE’s most energy efficient PTAC model.  Unlike most PTAC’s, the E-TAC’s energy smart technology keeps utility costs down, while providing unmatched quiet comfort.  Internally, a bi-fan motor configuration allows for the whisper quiet sound levels while achieving the highest level of energy efficiency. 

This 12,000 BTU GREE E-TAC heat/cool unit is specifically designed to meet the rigorous demands of hospitality, healthcare & many specialty residential installations. This unit is capable of providing cooling and heating for rooms up to 550 sq feet.

With an energy efficiency rating of 10.7 EER, this unit is also your energy efficient choice. Features include a dry mode, & pre-programmed setpoint limits the E-TAC Series is the ideal choice for superior performance & energy savings.

Dry-mode dehumidification option helps control interior moisture problems.

Please note: This system will retrofit into most competitive wall sleeves without a kit. However, new installations will require a Wall Sleeve (Recommended: SLEEVE-INSUL-1PK) and a Grille (Color Options Here).

This E-TAC will fit into the wall sleeves of Carrier, GE, Amana, Trane, Friedrich, and Bryant - with no need for an accessory retrofit!

This unit is the standard size: 42 inches x 16 inches (106.68 cm x 40.64 cm)


  • Wireless Thermostat and Remote Control Ready
  • Silencer system with Aero-Quiet Fan
  • Humidity Control for Individual Comfort
  • Freeze Protection - Protects unoccupied rooms from freezing temperatures
  • Industry's Best Warranty - 5 Year Limited Warranty

FIVE Years Parts and Labor Coverage on the Sealed Refrigeration SystemFIVE Years Limited Parts Coverage on Functional PartsTWO Years Labor Coverage on Functional Parts

How many BTUs do I need for my PTAC?

(BTU ratings are estimates only, based on 10ft ceilings, with great insulation and windows. Some factors may alter this calculation: lack of insulation, heavy sun, excessively hot regions, & tall ceilings)

7,000 BTU       250-300 sqft9,000 BTU       350-400 sqft12,000 BTU     450-550 sqft15,000 BTU     550-700 sqft

Make sure you install a unit that is going to properly cool your square footage. An over-sized air conditioner is actually less effective — and wastes energy at the same time. Air conditioners remove both heat and humidity from the air. If the unit is too large, it will cool the room quickly, but only remove some of the humidity. This leaves the room with a damp, clammy feeling. A properly sized unit will remove humidity effectively as it cools.

Condensate Removal

GREE's ETAC has a new condensate (water) disposal system. The outdoor fan prop has a built-in slinger ring which draws condensate and sprays it on the warm outdoor coil for evaporation. This provides a better disposal of excess condensate and improves the unit's operating efficiency.

It is normal and desirable to have some condensate water in the base pan to boost operating efficiency.

Note: This unit will not always evaporate 100% of the unit-generated condensate and blown-in rain water. if it's necessary to control 100% of the condensate, then a Drain Kit ($18) can be added.

Easy-Access Filters

The two-piece removable filters easily slide in and out from the front of the unit, and the front panel does not need to be removed to access or change the filters. The filters are 100% washable and can be used for the lifetime of the unit.

Do I need a remote control?

These ETAC units are remote control ready, but are not shipped with a remote. If you'd like to add a remote control, they are available separately as an option: GREE E-TAC Remote ($29). You may still control the unit without needing a remote.

What’s the difference between a heat/cool and a heat pump unit?

A heat/cool has an electric heat element (like heat coils). This is better for more extreme temperatures but costs a little more on your utilities to run them.

A heat pump reverses the cycle of the AC to provide heat. It uses the heat generated by the system (ideal for moderate climates) and doesn’t use electricity to generate the heat - only to run the fans and pumps. This makes heat pumps more energy efficient for heating, but less able to deliver heat in cold climates.

Weight 108 Pound (lb.)
Height 16 Inches (in)
Width 42 Inches (in)
UPC 847654001188
Length 22.25 Inches (in)
Brand GREE
Model Family ETAC
Equipment Type Electric Heat / Cool
EER (Energy Efficiency Ratio) 10.7
Refrigerant R-410a
CFM 310
Rated Cooling Capacity (BTU) 12,000
Rated Heating Capacity (BTU) 10,200
Nominal Capacity (BTU) 12,000
Voltage 265 VAC
Phase Single
Cycle/Hertz 60
Minimum Circuit Amps 16.5
Maximum Fuse Size 20
Electric Heat Range [kW] 3
Color White
Inverter Technology No
Warranty Offered Limited Warranty: Years 1 & 2, Parts and Labor on the unit. Year 3 through 5, free parts and labor for seal refrigeration repairs (compressor, coils, reversing valve...). Year 3 through 5, free parts for electrical part failures (motor, switches, sensors.
Energy Star Rated No
Filter Type Washable
Maximum Cooling Capacity 12,000
Maximum Heating Capacity 10,200
Minimum Heating Capacity 10,200
Corrosion Protection No
Minimum Cooling Capacity 12,000
Tonnage 1
Product Review
Paul Mcdowell
May 25, 2016
This unit has been in place for about 30 days so we have limited experience with it however the performance so far has been excellent. The fan is quiet and (in conjunction with a ceiling fan in the 650 square foot space with vaulted ceilings) gets to the target temperature within 10 minutes after having been off for several days. This is true in both the heating and cooling mode. I am very pleased and would recommend this unit to others.
Product Review
milagros hernandez
Jun 23, 2016
Excellent item! I love it.
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